Support for Premium Users

We’re slow to answer this week! We’re having our annual meetup the week of Monday June 10th. We’re planning the future and it looks pretty cool.

Find your MailPoet version 3 key in the new account manager. Please read the FAQ on switching from version 2 since it answers most of your questions.
  • Not the name of your company or website.
  • Please write the address used for your purchase.
  • The address where MailPoet is installed and for which the license was purchased.
  • Examples: GoDaddy, MediaTemple, DreamHost, BlueHost, etc...
    Just the name, not the URL.
  • Go to your MailPoet's Settings page and check the Send with... tab. What option is selected?
  • Please use the field below to detail your question/message/error to us.
    (in English preferably / don't paste error logs here)
  • Feel free to send us some images to help us better identify your issue
    Drop files here or
    Accepted file types: jpg, jpeg, gif, png, pdf, tiff, bmp.