Email Support for Paying Customers

Welcome! Looking for your key? Find it in the MailPoet account manager.

  • Not the name of your company or website.
  • Please write the address used for your purchase.
  • The address where MailPoet is installed and for which the license was purchased.
  • Examples: GoDaddy, MediaTemple, DreamHost, BlueHost, etc...
    Just the name, not the URL.
  • Go to your MailPoet's Settings page and check the Send with... tab. What option is selected?
  • Please use the field below to detail your question/message/error to us.
    Please provide context for your issue. i.e.: when it happens, steps you've taken to replicate it, etc.
    If you are seeing a specific error message, please include the full error here.
  • Feel free to send us some images to help us better identify your issue
    Drop files here or
    Accepted file types: jpg, jpeg, gif, png, pdf, tiff, bmp, Max. file size: 2 GB, Max. files: 8.