Pre-Sales and Billing Questions

Find the answers to the top questions we get on this form in our Sales FAQ.

  • Need to upgrade or downgrade your plan? You can refer to these instructions.
  • Looking for canceling your plan? Please review this article to cancel your subscription before the next renewal.
  • Want to ask for a refund? Feel free to review our refund policy and check if you’re eligible.

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Important Notice

Please note that your support requests may experience longer response times as we adjust our team structure to enhance your future support experience. Our apologies for the inconvenience.

  • This will help us quickly identify the subject of your question.
  • Not your company or website name.
  • We will use this email address to reply back to you.
  • Please use the field above to detail your question/message/error to us.