FAQ for MailPoet Version 2
We recently announced that the new MailPoet (Version 3) will be officially released in September 2017. This new plugin will replace the old MailPoet (Version 2). In this FAQ, we’ll address all of your questions and concerns.
Will MailPoet Version 2 Still Be Available?
Yes, the old plugin still will be available. You can download it from the WordPress plugin repository until at least December, if not for longer.
Initially, we planned on replacing Version 2 with Version 3, thus forcing the change. However, we changed our minds and will now allow everyone to transition at their own pace.
Who Needs to Continue Using the Old Version 2?
- If Version 3 is not translated in your language. Version 3 is translated in a dozen languages at the time of writing;
- If your website is in a right-to-left language (RTL), such as Hebrew or Arabic. Version 3 doesn’t fully support RTL yet;
- If you use Multisite. MailPoet 3 doesn’t officially support Multisite yet, as plugin has not yet been benchmarked for very large installations. Also, there are no specific Multisite settings.
Will Version 2 Continue to Be updated?
No. Security updates will be provided if issues come up.
Will My MailPoet Premium License Work with MailPoet 3?
Yes. Simply log in to the new account manager to retrieve your key.
Can I Still Purchase MailPoet Premium for the Old MailPoet 2?
Yes, we will continue to allow purchases and renewals of MailPoet 2 licenses.
Will Version 2 Be Supported?
Yes, for paying customers but not for free users.
Can I Use Both Version 2 and Version 3 at the Same Time?
What’s the Difference Between the Old MailPoet 2 and the New MailPoet 3?
It’s pretty much the same, with a few differences. Read this comparison table to see all the details.
Will You Help Me Migrate to Version 3?
Yes. We have a migration tool that will help you switch. Unfortunately, it doesn’t cover everything. See our migration checklist to see what you can and cannot migrate.
If you really need to keep your archive and statistics, simply keep MailPoet 2 activated on your site. Both plugins can run side by side.
How Long Will the Migration Take?
For most users the switch will take an hour or so.