Privacy Policy

The purpose of the Wysija (owner of MailPoet) privacy policy (“Privacy Policy“) is to respect your concerns regarding the confidentiality of personal information and data provided by You. Wysija may make changes to its Privacy Policy. Wysija will ensure that You are informed of such changes, either via a special message on our website or via a customized notice.


If You know of or suspect any violation of this Privacy Policy, please notify Wysija at


Collection and treatment of Personal Data provided by You (as defined in Wysija Terms and Conditions) to Wysija are governed by French Law n°78-17 of 6 January 1978 (as modified). “Personal Data“, “Data Controller and Data Processor” have the meaning specified under French Law n°78-17 of 6 January 1978 (as modified).

Wysija may collect Personal Data via the website (otherwise known as the “Site“), or through your access to, and use of the Software and/or Services (as defined in Wysija Terms and Conditions).


Right to access, correct, delete and object to data processing. You have the right to access, correct and delete Personal Data relating to You, and to object to the processing of such data, by addressing a written request, at any time, to Wysija to the following email address:

Purpose of data collection. Wysija collects Personal Data via the Site, the Software and/or Services for the following purposes only:

  • answering online inquiries and sending information about Wysija Software and Services ;
  • allowing You access to, and use of Wysija Software and Services ; and
  • providing Support Services (as defined in Wysija Terms and Conditions); and

For the purposes described above, Wysija collects your name, address, email and IP address. Wysija does not collect credit card information or any other sensitive Personal Data.

Retention of data. Personal Data are retained by Wysija for the period of time required for the purposes described above. The period of retention shall not exceed three (3) years as from the date of the last operation You requested and requiring the processing of Personal Data.   

Data recipients. Wysija is the recipient of your Personal Data. By submitting Personal Data to Wysija for the purposes described above, You act as Data Controller under French Law n°78-17 of 6 January 1978 (as modified). It is your responsibility to comply with French Law n°78-17 of 6 January 1978 (as modified) in collecting, compiling, storing, accessing and using Personal Data in connection with the Software and/or Services.

You hereby agree that Wysija will be acting as Data Processor on your behalf. You will ensure that data processing instructions given to Wysija comply with French Data Protection Law.

Wysija will not send your Personal Data to a third party unless:

  • You have given your prior approval to share such Personal Data with such third party;
  • Wysija has to share your Personal Data with such third party in order to answer your request or for You to have access to, and use of the Software, Services and/or Support Services;
  • Wysija is required by a judicial authority or any other administrative authority to transfer your Personal Data to such authority.

For the purposes of the access to, and use of MailPoet Premium, add-ons and  Services, your Personal Data will be stored on servers hosted by :

  •, a French-based services provider ; and
  • Linode, a Safe Harbor certified US services provider.


Wysija has implemented technical and organizational security measures, in conformity with the state of the art, in particular with regard to the security of its information system. Wysija has put in place suitable precautions to ensure the security and privacy of Personal Data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties.

You shall maintain, in connection with the operation of the Software and/or Services, adequate technical and procedural access controls and system security procedures and devices as are necessary for data privacy, confidentiality, integrity, authorization, and virus detection and eradication.  

You expressly acknowledges that it shall be your responsibility to make and maintain secure and complete backup copies of your data on a regular basis (in keeping with the value importance that You attach to your data), so as to ensure You facilitate the prompt restoration of in the event of any loss of or damage to your data.


Wysija collects, extracts, compiles, synthesizes and analyzes non-personally identifiable data and information resulting from your access to, and use of the Software and/or Services (“Aggregate Data“), such as IP address, domain name, time, date, browser used and other metrics related to the deliverability of emails.

Such Aggregate Data entitle Wysija to understand better your needs and to improve the Software and/or Services provided to You. Aggregate Data collected or generated by Wysija remain at all times in anonymous and non-personally identifiable form.


The Site may include links to other websites or other Internet sources. Wysija cannot control these sites and external sources. As such, Wysija cannot be held responsible for those sites or external sources, and declines any responsibility for the content, advertising, products, services and any other material available on or branching off those sites and external sources. In addition, Wysija cannot be held responsible for any damage or losses, true or alleged, deriving from the use or from having trusted the content, or goods and services available on those sites or external sources.


When You access the Site, a cookie can be installed automatically and stored temporarily in memory or on its hard drive. Cookies do not contain data identifying You and are only intended to record information about your navigation on the Website, such as pages visited, the date and time of the consultation, to facilitate navigation on the Website during subsequent visits.

You may refuse the setting of cookies by changing the settings of its Internet browser. However, deleting cookies may alter or make difficult the navigation on the Website.

Wysija may use web beacons to measure the performance of email campaigns and to improve their features. Web beacons do not contain data identifying You and are only intended for email open and click tracking.